Privacy Policy
At FTI Renewable Energy Systems Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with UK data protection laws.
1. Information We Collect
We may collect the following personal information when you contact us or request a quotation:
- • Name
- • Email address
- • Phone number
- • Address (for site visits or delivery purposes)
2. How We Use Your Information
We use the information we collect solely for internal purposes, including:
- • Processing and responding to your requests for quotations
- • Providing customer support and communication regarding your inquiries
- • Sending updates about our products, services, or special offers, if you opt-in
3. How We Protect Your Information
We are committed to ensuring that your personal information is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
4. Data Retention
We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, and in compliance with legal obligations under UK law.
5. Sharing Your Information
We do not sell, rent, or share your personal data with third parties, except when required to do so by law, or when necessary to fulfil the services we provide (e.g., passing data to subcontractors involved in the installation of renewable energy systems).
6. Your Rights
Under UK data protection law, you have the right to:
- • Access the personal information we hold about you
- • Request correction or deletion of your personal data
- • Withdraw your consent to marketing communications
To exercise any of these rights, please contact us at info@ftisys.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as soon as it is published.